User Agreement

Students must register with a valid .edu email address or otherwise verify current enrollment at a recognized university. Providing false enrollment information is a material breach of this Agreement and may result in immediate account termination.

Students are responsible for maintaining an accurate profile, including lifestyle preferences used for matching purposes. UTenancy uses this information to surface relevant listings and potential roommate matches. We do not guarantee any specific matches or listing availability.

When a student expresses interest in a listing, their contact information (as provided in their profile) may be shared with the listing landlord. Students are responsible for exercising due diligence before engaging in any off-platform communication or entering into any rental agreement.

UTenancy facilitates connections between students and landlords but is not a party to any rental transaction. We do not guarantee that any listing will remain available, that a landlord will accept an application, or that any housing arrangement will be completed. Students should independently verify all listing details before signing any rental agreement.

UTenancy strongly recommends that students:

• Tour properties in person before committing.
• Never send payment (deposits, rent) before signing a written lease.
• Verify the landlord's identity and ownership of the property.
• Report suspicious listings or behavior using the in-platform reporting tools or by emailing cfernandez@utenancy.com.

Landlords must provide accurate contact and property ownership information. UTenancy may, at its discretion, require identity or ownership verification documents before activating listings. Failure to provide accurate information is a material breach of this Agreement.

Landlords are solely responsible for the accuracy, completeness, and legality of all listing content. Listings must:

• Accurately represent the property's condition, amenities, price, and availability.
• Include only original photos or photos for which the landlord holds the right to use.
• Be updated promptly if the property becomes unavailable, is rented, or if material details change.
• Comply with all applicable local rental licensing, zoning, and disclosure requirements.

Landlords must comply with the Federal Fair Housing Act, the California Fair Employment and Housing Act (FEHA), and all applicable local fair housing ordinances. Listings and communications must not discriminate against any person on the basis of race, color, national origin, religion, sex, familial status, disability, sexual orientation, gender identity, source of income, or any other characteristic protected by law. Violation of fair housing laws is a material breach of this Agreement and may result in immediate removal from the Platform and referral to relevant authorities.

Landlords who receive student contact information through the Platform agree to use it solely to respond to housing inquiries. Landlords may not use student information for unsolicited marketing, share it with third parties, or use it for any purpose other than the specific housing transaction facilitated through the Platform.

Access to the UTenancy landlord dashboard and management tools is subject to applicable subscription fees and the Platform's acceptable use policies. Landlords agree not to share dashboard access with unauthorized parties or attempt to circumvent usage limits.

Listings may be in "active" or "draft" status. Active listings are publicly visible to students. Landlords are responsible for ensuring active listings are current and available. UTenancy reserves the right to convert any listing to draft or remove it if it violates Platform policies.